Privacy Policy

The data controller is the legal entity operating Talìvo. For any privacy-related questions, you can contact us at the email address listed on our Contact page.

We collect personal data that you voluntarily provide when using Talìvo, including: • Account information: email address and name provided during registration. • Business data: business name, address, phone number, opening hours, photos and reviews imported via Google Maps or entered manually. • Payment information: handled securely by our payment provider (Stripe). We do not store your full payment card details. • Usage data: anonymized analytics about how you interact with the platform, to improve our services. • Cookies and similar technologies: see the Cookies section below.

We process your data for the following purposes and legal bases: • Providing the service (contractual necessity): creating, editing and publishing your websites. • Customer support (legitimate interest): responding to your questions and resolving issues. • Marketing communications (consent): sending you product updates and offers, only if you opt in. • Analytics (legitimate interest): understanding how our platform is used so we can improve it. • Legal compliance (legal obligation): fulfilling tax, accounting and regulatory requirements.

We retain your personal data for as long as your account is active. If you delete your account, we remove or anonymize your data within 90 days, except where a longer retention period is required by law (e.g. tax records). Generated website data may be retained in backup systems for a limited period after deletion.

Under the GDPR and applicable data protection laws, you have the right to: • Access the personal data we hold about you. • Rectify inaccurate or incomplete data. • Erase your data (‘right to be forgotten’), subject to legal retention obligations. • Restrict or object to certain processing activities. • Port your data to another service in a structured format. • Withdraw consent at any time, where processing is based on consent. To exercise your rights, contact us via the Contact page. We will respond within 30 days.

Talìvo uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies.

We rely on trusted third-party providers for hosting (Supabase), payments (Stripe), and analytics. These providers process data on our behalf under strict data-processing agreements and are GDPR-compliant.

We implement industry-standard security measures including encryption in transit (TLS/HTTPS), encrypted database storage, access controls, and regular security reviews. No system is completely immune to risk, but we take every reasonable precaution to protect your data.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use of Talìvo after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or your personal data, please reach out through our Contact page.